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Research Questions and Prototyping

23 Jan

The second year of a PhD, at least in the American system, is the time to narrow one’s interests and define a specific research topic. I ended the spring of my first year on track, with a strong direction and topic: evaluating the social and ecological effects of drought management policies. Unfortunately, over the course of the summer, I realized that it really wasn’t a topic that would excite me enough to do good work for a full five years. So I returned to school in the fall sans topic and basically back at square one. Instead of worry, however, I decided to turn the fall quarter into a prototype. I would carry forward three potential research directions and play with them, trying to get a sense of what sort of academic and practical contribution studying each would entail, and of what my life might look like were I to go down each rabbit hole. My plan for prototyping was relatively simple. I read the literature on each topic to get a sense of the types of gaps that existed and where my research might fit in. I brainstormed potential research questions – generating lists for each research topic – and also the type of research methods and fieldsites that I could use to answer the questions that sparked an interest. I discussed all three questions with my advisors and with new faculty who I hadn’t met but who had expertise in the field or in the theory. I also interviewed practitioners – policymakers and environmental managers – to see what sorts of useful information they would glean if I were to carry forward any of the directions. In other words, I did what any sensible PhD student might do to pick a research question. The difference is that I did it religiously with three questions rather than just one.

One of the key lessons that design thinking teaches about prototyping is to “fail early, and fail often.” When working with something as important as a research direction for a PhD – which will both dictate how I spend the remainder of my 5+ years at Stanford, and will also influence the types of jobs I can have upon graduation – the idea of “failure” is a scary one. I had already “failed” once – I spent upwards of six months researching drought management whole-heartedly, and ended up empty handed, really only having a clear sense that there was one question I could check off of my list. I can’t afford to come up empty-handed again, or I’ll be back to zero after two years of study, and significantly behind my peers. However, having more than one option on the table actually frees up one’s mind and, more importantly, removes some of the all-or-nothing attachment that can come with working on a single project. Inevitably, I would have to choose just one of the three options, but as long as I had three real directions – and treated each one with full, honest intensity – the likelihood that all three would flop was much smaller.

As it turned out, I have selected a direction that wasn’t included in the three initial topics I prototyped, although it does strongly incorporate two of the theoretical directions I would have applied. During the process of prototyping, I heard an incredibly thought-provoking talk about dam removal, chatted with a few faculty who I knew worked on the topic, and realized that it was a direction that would allow me to tackle a lot of the questions I have been grappling with since my master’s and happens to be a hot-button policy issue. Ironically, I studied dam removal as a core part of a hydrology class I took last spring. However, I was in full-blown drought mode during the spring and so dam removal never even crossed my radar as a potential and exciting direction. Being in the prototyping mindset allowed me to be open to new possibilities, since I was honestly invested but not fully attached to the topics I was exploring.

That I have settled on a research topic in no way signifies that I should drop my prototyping mindset. Instead, I have started a new process as I hone in on a specific research question. Rather than run with one question (and run the risk of coming up empty-handed in a few months), I am currently choosing cases, and starting to gather data based on two distinct research questions. Both questions stem from a larger framing question, but as I formulate potential theoretical directions and research design, I am treating both as real options. By playing with possibility, prototyping multiple research questions lets me work earnestly toward my dissertation while giving me the freedom to continue operating in a creative, exploratory mode.

Applying Design Thinking to Interdisciplinary Research: Energy and Behavior

1 Jan

After some pivotal experiences in d.thinking (see my previous post) including d.school classes and workshops, I started applying what I had learned to my research, which centers on how to lower residential energy use via behavioral approaches. With two advisors and a group of other graduate students, I was embarking on a new study aimed at understanding how people use energy, what barriers they face to reducing their use, and how to overcome those barriers.

We began with needfinding – a broad study in which we asked people how they relate to their homes. We did not address energy directly. We asked about household matters such as repairs, maintenance, expenses, rooms, appliances, and so on. Our goal was to obtain information that would help us map energy onto other household activities and issues. For example, we sought to understand maintenance in the home (think pools, roof gutters, ovens) as a way to understand how energy management could be framed in a familiar way.

We came up with many How Might We statements in this first study, for instance, “How might we equate efficiency with ongoing home improvements that people feel good about?” These statements guided the user interface design team. In the next phase of the ethnography portion of our study, we sought to create a hybrid methodology using design and anthropology methods. Our goal was to come up with a streamlined interview protocol that would help us extract from interviewees their primary energy related actions, and barriers they would face to new, alternative, lower-energy actions. We came up with specific techniques from both design and anthropology traditions. Examples from design include the 5 why’s, and incorporating brainstorming or ideating into the interview. From anthropology we took rapport building using open-ended questions, and simulations or scenarios that would help us identify barriers. We iterated with prototype interview protocols for over a year and came up with 2 protocols – one for experts from whom we would obtain new ideas, and one for home owners and renters from whom we would learn about barriers to those new ideas.

In a field like behavioral sciences, where there is an established body of research, we found that design thinking fits well into the later stages of research, such as ideating, prototyping and iterating solutions, whether they are methods, intervention designs, or interview designs. Each discipline or set of disciplines can probably use design process at different stages.

In the process of integrating d.thinking with anthropological methods, and applying both to energy related behavior change, we also came up with a glossary of terms to help the energy folks communicate with the design folks, a database of all the bodies of literature and methods we consulted, and a mapping of our process with all its iterations. By combining d.thinking with other research knowledge and methods, we were able to come up with a rich set of new approaches to study energy use.

What We Can Learn From a Mediocre Brainstorm

4 Dec

When brainstorming goes well, it feels like flying. You and your teammates produce copious amounts of ideas, many of which provide new and unexpected insights or potential solutions your current challenge. You are energized to start trying out multiple of these ideas immediately.

Every so often, however, the ideas produced don’t seem quite so sparkling or magical. One reason might be the team’s or your own emotional state…is your energy low? Was your team energy building off one another? Was someone not suspending judgement? But if the team is working well together and still the ideas that come out of the brainstorm seem lackluster, it might be a sign that you’re not yet solving the right problem and have more problem-finding to do.

At our last RAD Workshop, we had an uneven number of participants. So I jumped in to fill out the number of pairs. I am taking a required class this quarter that is difficult and not particularly relevant to my research. It is also taking a frustrating amount of time away from the qualifying proposal that is my real priority this autumn. Thus the problem I selected for ideation was “How can I pass Class X while minimizing the time it takes?”

The initial ideas in the team brainstorming were mostly unethical and clearly infeasible…cheat, date the TA, find previous exams. The only sensible solutions were obvious ones that didn’t add much to my understanding of the situation…get help, find a tutor. Looking at the ideas after the brainstorming time was up, the only one that seemed to hold any promise was “incorporate the class into your RAD work.”

As I started to think about how to prototype this idea, I realized that the way I had framed the problem for this brainstorming session had obviously failed to stimulate our creativity. So instead of moving on to prototyping, I decided to take a step back and re-define my problem.

Thinking about the idea of incorporating Class X into the RAD project, I realized that this idea appealed because it suggested that there might be a way I could learn other useful things from the required course than the content it is ostensibly meant to be teaching me. Bingo. Moving from the specific idea to the general formulation of the problem it suggested, I realized I could re-frame my challenge to be “What can I learn or gain from taking Class X besides the content it covers?” or similarly “How can I make the experience of taking Class X useful to my research agenda or personal life?”

This second prompt proved to be much more amenable to good brainstorming. Ideating about how to make the required class useful suggested ideas like using this problem as a RAD case study (as I’m doing in this blog post) or as an exercise in serenity/acceptance or as practice at doing just the minimum necessary work (quite a challenge for an admitted perfectionist).

As this example shows, a mediocre brainstorm can be a sign that your problem still needs additional re-framing.

What else might we learn from a mediocre brainstorm? How about from a disappointing experience at other phases of the design process?

Design, Creativity, and the Performing Arts

22 Sep

Last spring, I was invited to give a talk on research and design for a dance class at Stanford.  The class, titled “Liquid Flow: Dance, Design, and Engineering,” both taught basic dance technique and theorized on the role of the body as a source of creative inspiration.  Because the class had a large number of graduate students, the instructor thought her students would surely appreciate our team’s new perspective on the research process.

In preparing for the class, however, I didn’t feel comfortable just talking.  I would never consider lecturing during a workshop at the d.school, which fully embraces a “bias toward action.”  More importantly, it was a dance class, the students would be expecting to move, and I have far more experience teaching dance than teaching in any academic classrooms.  So I developed a new curriculum—on design, research, and choreography.

I brainstormed hybrid activities that played with the intersection between movement, research, and d.thinking:

  • How might you interview someone using only your body?
  • Make a short dance. Now prototype it – test whether the emotions the choreography is trying to convey come across; whether a certain sequencing worked and why.

The class was a hit.  During the final activity, with less than half an hour to run through the entire design process, the teams of non-trained dancers made beautiful, moving, and incredibly diverse pieces.

Developing and teaching the class forced me to reflect on my own experiences with the creative process.  I have trained in dance, music (I play flute), and acting since I was four.  I love the process of choreography: turning on a piece of music, having a rough idea of what I’d like to create, and then messing around with my dancers, or—to use d. language—prototyping the moves, sequences, and spatial patterns until it clicks.  Or writing music, just playing and jamming, noting what riffs seem to work, and then beginning to construct a coherent piece from these tidbits.

The problem is that I approach my academic work in a completely different, non-creative way.  Somewhere between first grade and completing my bachelor’s, any sense of creativity or play was erased from my academic repertoire.  Sure, I’ll take the time to develop a good hypothesis, and always write several drafts of my papers, but nowhere is there an element of play or an understanding that I won’t have it “right” or “perfect” the first time and that’s okay.  (In fact, not being right is great, because that means I have somewhere to expand and innovate.)

Even after ten months of exposure to design thinking, of developing and teaching RAD workshops, and embracing (at least intellectually) the fact that my research can be enhanced by thinking like a kindergartener again, it still terrifies me to really play with my research.  I’ll brainstorm research questions, sure, but I can’t quite get to the loose mindset that comes so easily when I pick up my flute.  I guess I feel like I have too much at stake when it comes to my academic career, which is the exact opposite mindset than I actually need.  I have learned how to do really well in the elite academic world with the techniques that I’ve honed since high school–techniques that make my work really good but not revolutionary–and I’m scared to try anything different.  The irony is that at this point in my training and my life, I want to (have to) be revolutionary: too many of the problems that I hope to address with my research demand out-of-the-box approaches.

Practice makes perfect.  Or rather, practice expands one’s proficiency and repertoire.  I’m still in Ballet I with my design skills, and I have to remember that great performers and artists take years to hone their technique before they can let loose, break the rules, and improvise.  Be patient, and trust the process—after all, I have a lifetime.